Kyle Miller | Product Designer

Hi I’m Kyle!

I improve customer experiences and driven business growth by applying user feedback and best practices to digital solutions for Fortune 500 companies and startups.

Decreased Capital One call center volume by 20%

Led design for Upcoming Transactions, showing upcoming payments, bills, or recurring transactions. This resulted in a 20% decrease in call center volume.

Increased Capital One mobile deposits by 30%

Decreased mobile check scan fail rates by 30% by creating clearer instructions for the customer when taking a picture of their check.

Co- founded a venture backed company that boost avg mobile business sales by 65% .

Summary
From 0 to 1, alongside my cofounders, I drove the vision, designed the website, app, visuals, and collaborated with users. Creating a business in the box for food trucks and mobile vendors.
Website
IOS | Android
POS - Tablet

Role
- Product Designer
- Product Manager
- Sales
- User Researcher

Skills
- Prototyping
- User Interviews
- Workflow improvement
- Journey Mapping

Team
- Myself
- Full Stack Developer (Co-founder)